# ReplyJe > ReplyJe is an AI receptionist for WhatsApp, made in Malaysia for appointment-based businesses such as beauty salons, spas, aesthetic clinics, hair and nail studios and wellness centres. It replies to customer enquiries on the business's own WhatsApp number 24/7 in English, Bahasa Melayu and Chinese, books appointments, captures leads and hands conversations to staff when a person is needed. Prices are in Malaysian ringgit (RM). Key facts: - Product type: AI WhatsApp receptionist / WhatsApp AI auto-reply for businesses (not a general-purpose chatbot). - Market: Malaysia. Built for businesses that get enquiries from Facebook and Instagram ads. - Languages: AI replies in English, Bahasa Melayu and Simplified Chinese, including mixed-language messages. The dashboard is in all three languages. - WhatsApp: connects the business's existing WhatsApp Business number through Meta's official WhatsApp Business Platform onboarding. Staff can keep replying from the WhatsApp Business app; the AI pauses when they do. - Accuracy: answers about services, prices, promotions and availability come only from information the business enters. Unknown questions are passed to staff and logged as suggested FAQs. Medical questions are always escalated, never answered by the AI. - Bookings: checks real-time availability of staff, rooms and opening hours, confirms bookings, can collect deposits through the business's own payment gateway, and sends reminders 24 hours and 2 hours before. - Free trial: 14 days, no credit card required. - Website: https://replyje.my (English), https://replyje.my/ms (Bahasa Melayu), https://replyje.my/zh (中文). - Operated by Hoowey Studio (201803199059 (002839315-V)), Malaysia: https://hoowey.com - Contact: hui@hoowey.com ## Pricing Monthly plans, billed in RM. Every plan can also be paid yearly. A conversation is one customer chat answered by the AI within 24 hours; WhatsApp template fees are billed by Meta directly to the business. - Starter: RM149/month (RM1,490/year), 300 AI conversations a month, 3 team members, 1 branch. For single-outlet businesses starting to automate WhatsApp enquiries. - Growth: RM299/month (RM2,990/year), 1,000 AI conversations a month, 8 team members, 3 branches. For growing businesses that want customers to book directly on WhatsApp. - Pro: RM599/month (RM5,990/year), 3,000 AI conversations a month, 20 team members, 10 branches. For multi-branch businesses and busy clinics with larger teams. - Top-up: 200 extra conversations for RM50. - Optional managed setup: RM300 to RM800 one-off. ## Pages - [Features](https://replyje.my/features): AI replies, staff handover, booking with deposits and reminders, lead capture and the management dashboard. - [Pricing](https://replyje.my/pricing): Plans, included conversations and a feature comparison, in RM. - [Industries](https://replyje.my/industries): Which kinds of businesses ReplyJe is built for. - [FAQ](https://replyje.my/faq): Answers about AI responses, WhatsApp, bookings, billing, security and data. - [Security](https://replyje.my/security): Encryption, role-based access, audit log and AI safeguards. - [About](https://replyje.my/about): Why ReplyJe exists and who is behind it. - [Contact](https://replyje.my/contact): Request a demo or ask about managed setup. - [Partner programme](https://replyje.my/partners): Referral commission for agencies, freelancers and consultants. ## Industries - [WhatsApp AI receptionist for beauty salons](https://replyje.my/beauty-salon): ReplyJe answers your beauty salon’s WhatsApp enquiries in seconds, 24/7, in English, Bahasa Melayu and Chinese. It explains treatments and promotions and books appointments. - [WhatsApp AI receptionist for aesthetic clinics](https://replyje.my/aesthetic-clinic): ReplyJe answers your aesthetic clinic’s WhatsApp enquiries 24/7, books consultations and refers every medical question to your doctors. No medical advice, ever. - [WhatsApp AI receptionist for spas and massage centres](https://replyje.my/spa-massage): ReplyJe answers your spa or massage centre’s WhatsApp enquiries late into the night, explains packages and therapists, and books sessions in English, Bahasa Melayu and Chinese. - [WhatsApp AI receptionist for hair and nail salons](https://replyje.my/hair-nail-salon): ReplyJe answers your hair or nail salon’s WhatsApp enquiries in seconds, explains prices by hair length and service, matches the right stylist and books the appointment. - [WhatsApp AI receptionist for slimming centres](https://replyje.my/slimming-centre): ReplyJe answers your slimming centre’s WhatsApp enquiries in seconds, explains programmes and trial sessions, books assessments and refers health questions to your consultants. ## Other languages Every page above is also available in Bahasa Melayu under https://replyje.my/ms/ and in Chinese under https://replyje.my/zh/ (for example https://replyje.my/ms/pricing and https://replyje.my/zh/pricing). ## Also by Hoowey Studio - [PostJe](https://postje.social): Social media scheduler for Facebook, Instagram and Threads in Malaysia. ## Optional - [Full version of this file](https://replyje.my/llms-full.txt): every FAQ answer and industry page written out. - [Privacy Policy](https://replyje.my/privacy): How customer and business data is handled. - [Terms and Conditions](https://replyje.my/terms): Service terms. - [Refund Policy](https://replyje.my/refund-policy): Full refund within 7 days of payment.